Service details

IT Service Management - Technical Support Services

Proactive Support from a Trusted Provider you can rely on

Brightzone International's single-source technical support services can increase availability while simplifying the management of your multi-vendor hardware and software environment to help keep your systems operating at peak performance.

Technical support for your IT Environment

Hardware and software technical support and maintenance is critical to keep your systems running. Explore the ‘What we offer’ section to see how we can be available 24x7 to support your needs for continuous system availability.
Our comprehensive portfolio of tech support, maintenance and warranty services are designed to protect your IT environment during warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty tech support coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs.

IT Maintenance

IT maintenance for server, storage and network devices leverage onsite and remote support to help you cut your costs and boost performance.

IT Support Solutions

Simplify support with single-source, integrated services for SUNG and third-party hardware and software solutions that were purchased through Brightzone International.

Managed IT Support

Simplify support for multivendor environments, with comprehensive, integrated services.

Software Support Services

Software support services, either onsite or remote, can prevent outages, accelerate issue resolution and meet service level requirements.

End-user Software Licensing

We track, supply, renew and keep track of all end-user software licensing needs.

Hardware & Logistics

We are authorized partner with various industry known manufacturers and distributors of consumer electronics through which we can supply cost-efficient devices to fulfil your' employees professional needs and optimize their work efficiency. Our hardware offerings are as follows but not limited to:

• Laptop & Notebook
• Dock Station
• Desktop & Monitor
• Printer & Scanner
• Smartphone & Smart Watch